Responsible Gaming at fg66c

At fg66c, we believe that gambling should be an enjoyable leisure activity — one that never comes at the expense of a player's financial wellbeing, mental health, or family relationships. Our responsible gaming programme is not a regulatory checkbox; it is a core part of how we operate and how we treat every single player on our platform in Bangladesh and beyond.

We recognise that a small number of people who gamble may develop patterns of behaviour that become problematic. fg66c takes this seriously. We invest in tools, training, and resources designed to help players stay in control, and we make those tools as easy to access as possible — directly through your account or by contacting our support team at [email protected].

Our responsible gaming commitments include:

• Enforcing a strict 18+ age policy with mandatory identity verification
• Providing deposit limits, spending caps, and loss limits that players can set themselves
• Offering time-out periods and self-exclusion arrangements for players who need a break
• Training our support staff to identify and respond sensitively to signs of problem gambling
• Removing players who have self-excluded from all marketing communications immediately
• Displaying responsible gaming information prominently across the fg66c platform

fg66c is strictly an adults-only platform. You must be 18 years of age or older to register an account, make a deposit, place a bet, or participate in any game or promotion on fg66c. This rule is non-negotiable and applies to every player regardless of location, including all players accessing fg66c from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other city and district in Bangladesh.

Age Verification at Registration: During the account registration process, all players are required to provide their date of birth. fg66c reserves the right to request documentary proof of age at any time — including a National Identity Card (NID), passport, or other government-issued photo identification issued by a Bangladeshi authority or recognised international body.

Consequences of Age Misrepresentation: If a player provides a false date of birth during registration, or if age verification reveals that a player is under 18, fg66c will:

• Immediately suspend and permanently close the account
• Withhold any winnings accrued during the period of underage play
• Refund only the net deposits made (winnings will not be paid out)
• Report the matter internally and take any further steps required under applicable law

Protecting Minors in Your Household: If you share a device with younger family members, we strongly encourage you to use device-level parental controls or content-filtering software to prevent minors from accessing online gambling platforms. Always log out of your fg66c account when you are not using it, and never share your login credentials with anyone under 18.

Problem gambling can affect anyone, regardless of income, background, or how long they have been gambling. The earlier the signs are recognised, the more effectively they can be addressed. Below is a self-assessment guide to help you honestly evaluate your own gambling behaviour.

Ask yourself the following questions:

These warning signs do not mean you have failed — they mean you are honest with yourself, which is the most important first step. fg66c's support team treats all responsible gaming requests with complete discretion and without judgment.

One of the most effective ways to keep gambling enjoyable and sustainable is to set clear financial boundaries before you start playing. fg66c provides deposit and spending limit tools that put you in control of how much you fund your account over a given time period.

How Deposit Limits Work: You can request a deposit limit by contacting our support team at [email protected]. Simply specify whether you want a daily, weekly, or monthly cap and the maximum amount in BDT (Bangladeshi Taka) or USDT that you wish to allow. For example, you might set a daily limit of ৳2,000 or a monthly limit of ৳20,000. Once the limit is set, fg66c's system will automatically decline any deposit attempt that would exceed your chosen cap.

Reducing Your Limit: Requests to reduce a deposit limit take effect immediately upon confirmation by our support team. There is no waiting period for reductions — we want to support your decision to spend less right away.

Increasing Your Limit: If you wish to increase a deposit limit you have previously set, a mandatory cooling-off period of at least 7 days applies before the higher limit becomes active. This cooling-off period exists to prevent impulsive decisions made in the heat of the moment from bypassing a limit you set when you were thinking clearly.

Additional Limit Types: Beyond deposit limits, you may also request:

• Session loss limits: A maximum amount you are prepared to lose in a single gaming session before the session ends automatically
• Wagering limits: A cap on the total amount you may wager (bet) in a given time period, regardless of wins and losses
• Single-bet limits: A restriction on the maximum stake you may place on any single game or sports event

All limit requests submitted to [email protected] will be processed within 24 hours and confirmed to you in writing by email.

Self-exclusion is a formal arrangement through which a player voluntarily requests that fg66c suspend their account and prevent them from gambling on the platform for a defined period. It is one of the most powerful tools available to players who feel their gambling is becoming harmful, and fg66c treats every self-exclusion request with the highest priority.

Available Self-Exclusion Periods:

• 6 months (minimum period)
• 1 year
• 2 years
• 5 years
• Permanent (indefinite) exclusion

What Happens During Self-Exclusion:

To request self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request". State your registered username and your preferred exclusion period. Your request will be processed within 2 hours during business hours (Bangladesh Standard Time, UTC+6).

A time-out is a shorter, more flexible alternative to self-exclusion. It is designed for players who simply need a brief break from gambling — whether because life is busy, finances are tight temporarily, or you just want to reset. Unlike self-exclusion, a time-out has a fixed end date after which you may return to fg66c normally.

Available Time-Out Periods:

• 24 hours
• 7 days (1 week)
• 30 days (1 month)
• 90 days (3 months)

During a time-out, your account is suspended in the same way as a self-exclusion — you cannot log in, deposit, or place any bets. Marketing communications are also paused for the duration of the time-out.

Session Time Reminders: Even when you are not in a time-out, fg66c can send you automated session reminders to help you keep track of how long you have been playing. You can request reminders at 30-minute, 1-hour, or 2-hour intervals by contacting [email protected]. These reminders appear as notifications and are intended to keep you mindful of the time you spend on the platform.

Reality Checks: During longer gaming sessions, fg66c's system may display on-screen reality-check messages showing your session duration and net win/loss position. These messages are a prompt — not an instruction — to pause, reflect, and decide whether to continue playing.

fg66c's internal support team is your first point of contact for any responsible gaming matter. However, we also believe it is important to acknowledge that professional counselling and external support organisations can provide help that goes beyond what a gaming platform can offer. If gambling is affecting your mental health, relationships, or finances in a significant way, we encourage you to seek professional support.

What fg66c's Support Team Can Do:

• Activate a time-out or self-exclusion on your account immediately
• Set or reduce your deposit, wagering, or session limits
• Remove you from all marketing communications
• Provide information about external counselling and support organisations
• Review your account history and provide a transaction summary to help you understand your gambling patterns
• Close your account permanently if that is what you decide

Guidance for Family Members and Friends: If you are concerned about a family member or close friend who you believe may have a gambling problem, fg66c's support team is available to discuss how we can help. While we cannot take action on another person's account without their own consent (except in cases involving underage gambling), we can provide guidance on how to approach the conversation and what resources are available.

Trusted Guidance on Problem Gambling: Globally recognised organisations such as Gamblers Anonymous and the National Council on Problem Gambling publish extensive resources on recognising and addressing problem gambling. These resources are freely available online and provide evidence-based guidance that is relevant to players in Bangladesh and worldwide.

If you have any questions about responsible gaming at fg66c, wish to activate any of the tools described on this page, or simply want to talk to someone about your gambling habits, our support team is ready to help. All responsible gaming enquiries are treated with the utmost care, discretion, and professionalism.

There is no waiting room and no judgment. Whether you are a new player in Dhaka who wants to set a precautionary deposit limit, or a long-standing player in Chittagong who has decided they need a break, we are here for you around the clock.

When contacting us for a responsible gaming matter, please include your registered username and the specific action you are requesting (e.g., "I would like to set a weekly deposit limit of ৳5,000" or "I would like to activate a 30-day time-out"). This will allow us to process your request as quickly as possible without unnecessary back-and-forth.

fg66c is committed to continuously improving its responsible gaming programme. We welcome feedback from players on how we can make our tools more accessible and effective. If you have a suggestion, please include it in your email and we will ensure it reaches the relevant team for review.

Remember: gambling at fg66c is meant to be fun. The moment it stops being fun, our tools and our team are here to help you take back control. You are never alone, and it is never too late to reach out. 18+ only. Please gamble responsibly.